Orders
All orders must be placed through our website. Hours of operation are 8:30AM to 5:00PM Eastern Standard Time Monday thru Friday. Most orders placed before noon EST are shipped the following business day from our Albany, NY location. Free shipping offers only valid for destinations in the Contiguous United States. Hawaii, Alaska and all International destinations are excluded. Expedited shipping is available directly from our nearest distribution center.

Customer Service
You may send your inquiries to . For inquiries that cannot be handled via email you may call 518-453-6563.

Shipping Charges:
$15.00 per shipment and an additional $1.50 per lb.
expedited shipping for $29.99 per shipment and an additional $2.99 per lb.

*Continental U.S. Only - Excludes most furniture and items that cannot be shipped by UPS. We will notify you of shipping charges for these items.

UPS:
Product can be shipped via UPS.
NonUPSable orders are to be considered threshold deliveries. A threshold delivery is defined as a dock or door delivery and is never to be considered an inside delivery. Any special delivery services should be requested when the initial order is placed.

International: Items shipped to addresses outside the Continental United States will be shipped from our distribution center in Albany, NY, within 2 working days after your order is processed via USPS Global Express Mail or United Parcel Service. We will contact you with shipping and handling costs before your order is processed. The minimum order for shipments to addresses outside the U.S. is $75.00. All payments will be accepted in U.S. dollars only. Shipments may require a wire transfer of funds or an International Money Order before your order is processed.

All questions should be addressed to

Federal and State Agencies, Colleges and Universities (public and private):
We accept Purchase Orders and Corporate Purchasing Cards. You may fax your P.O. to 518-450-1144 or mail it to: Order Department, Office Quarters, Inc., Suite 203, 21 Congress Street, Saratoga Springs, NY 12866. You may contact our Order Department between 8:30AM to 5:00PM Eastern Time Monday thru Friday at 518-453-6563. Your order will be processed promptly upon approval by our credit department. Your P.O. must have a contact name with a telephone number for delivery, a name and phone number for your Accounts Payable Department and signed by an authorized representative. Office Quarters, Inc. is a Veteran Owned Small Business (VOSB).  Terms: Net 30 days after the date of invoice.

Return Policy: Contact to receive return merchandise labeling instructions. Damaged, defective or shorted items must be reported within 7 days of receipt. All other merchandise must be returned within 30 days of ship date. The items must be in their original packaging, unused and in salable condition to receive credit. Customer is responsible for all shipping and handling costs relating to returned merchandise, including initial delivery and return delivery. The items returned may incur a restocking charge of 15%.

Disclaimer: OfficeQuarters is not responsible for any typographical or accidental errors in product descriptions or pricing.

Privacy: OfficeQuarters does not sell or purchase mailing lists, in order to protect your information. After you create an account, you may opt to not receive any offers from us by removing this option in your account.